Leadership & Advisory

Turning ambition into organizations that perform.

REFINERY.ONE partners with founders, executives and leadership teams to navigate growth, transformation and change by combining strategic clarity, operational excellence and leadership.

Strategy is only as powerful as the organization that can execute it.

REFINERY.ONE works at the intersection of strategy, operations, technology and leadership.

We help organizations translate ambition into clear priorities, scalable operating models and effective execution while developing the leaders and teams responsible for making change happen.

Our role can range from strategic advisor and executive sparring partner to hands-on Fractional COO support during critical phases of growth and transformation.

Expertise

01

Strategy & Growth

From strategic direction to investor readiness.

Clarify where to play, how to win and what needs to happen next.

  • Corporate and growth strategy
  • Business model and monetization
  • Go-to-market strategy
  • Fundraising and investor readiness
  • Board and investor communication
  • Seed-to-Series-A readiness
  • Strategic initiatives and execution
02

Organization & Operations

Build the operating system behind growth.

Turn complexity into an organization that can execute at scale.

  • Operating model design
  • Organizational design
  • Governance and decision structures
  • Cross-functional operating rhythms
  • Process and workflow optimization
  • KPI and performance management
  • Management reporting
  • Scalable organizational structures
  • Fractional COO support
03

AI & Transformation

Use technology to redesign how work gets done.

Transform technology from an experiment into an operating advantage.

We are not an AI development agency. We help leadership teams understand where AI creates strategic and operational value and how to integrate it into the organization.

  • AI strategy
  • Agentic AI use cases
  • AI-enabled operating models
  • Workflow automation
  • Process redesign
  • Digital transformation
  • AI adoption within organizations
  • Human-in-the-loop operating models
04

Leadership

Organizations scale when leadership does.

Create the clarity, alignment and leadership required to move organizations forward.

  • Executive sparring
  • Founder coaching
  • Leadership coaching
  • Leadership team effectiveness
  • Organizational alignment
  • Decision-making
  • Leading through transformation
  • Executive transition support

How we work

Advisory when you need perspective.
Operating support when you need execution.

Engagements are tailored to the challenge at hand, combining a structured approach with senior expertise and hands-on execution.

Advisory

Ongoing strategic sparring for founders, CEOs and leadership teams. For organizations that need an experienced external perspective on strategy, organization, growth or transformation.

Fractional Leadership

Hands-on senior operating support during periods of growth, transition or transformation. REFINERY.ONE can work alongside founders and management teams in a Fractional COO / Operating Partner capacity.

Transformation Projects

Focused engagements around critical strategic or organizational priorities. Examples include operating model redesign, Series-A readiness, organizational scaling, AI transformation or performance management.

No off-the-shelf frameworks. No armies of consultants. Senior expertise, directly involved.

Refine.

Strategy.

Organizations.

Leadership.

Align.

People.

Priorities.

Execution.

Move.

From ambition

to action.

Experience

Experience from strategy to execution.

Founded in 2016, REFINERY.ONE works across strategy, operations, transformation and leadership, with experience spanning technology, SaaS, e-commerce, consumer businesses and professional services.

Selected cases · 01 / 06

  • 01 — B2C E-Commerce

    Organization Design & IPO Readiness

    Redesigned organizational structures, roles, responsibilities and governance across multiple countries during a high-growth phase, empowering middle management and preparing the organization for its IPO.

  • 02 — B2C E-Commerce

    Equity Story & Series C Preparation

    Supported a high-growth company in preparing for Series C, sharpening the equity story and translating strategy and growth ambitions into a compelling investor narrative and actionable organizational OKRs.

  • 03 — B2B Technology / SaaS

    Commercial Transformation & RevOps

    Led a commercial transformation across marketing and sales in an established mid-sized company, using AI-enabled workflows to sharpen go-to-market execution, strengthen lead generation and double free-to-paid conversion.

  • 04 — B2B2C Consumer Services

    Process Optimization & Interim CFO

    Stepped into an interim CFO role following a Series A financing and optimized the end-to-end order-to-cash process, strengthening financial processes and accountability while restoring a healthy liquidity position.

  • 05 — B2B2C HealthTech

    Corporate Partnership & Product-Market Fit

    Supported a seed-stage company in identifying a specific product-market fit within a corporate partner’s ecosystem and developing the resulting partnership opportunity as part of its go-to-market strategy.

  • 06 — B2B LegalTech

    Leadership & Operations Coaching

    Advised a senior operations leader in preparation for Series A across commercial strategy, operations engineering and organizational design, including AI use cases, increasing average order value and enabling the team to scale more effectively.

Dr. Minoo Zarbafi — Founder, REFINERY.ONE

About the founder

Strategy. Operations. Leadership.

Dr. Minoo Zarbafi

Founder, REFINERY.ONE

Minoo is a Strategy & Operations executive, Fractional COO, advisor and leadership coach with more than 15 years of experience helping companies navigate growth and transformation.

Her experience spans SaaS and technology companies, media and consumer businesses, financial services, strategy consulting, and venture and growth environments. Her career has consistently operated at the intersection of strategy and execution.

She has worked with founders, CEOs, management teams and investors to build scalable organizations, form lasting partnerships, lead transformations and translate strategic ambition into operating reality.

Her approach combines analytical rigor with a strong understanding of leadership, organizational dynamics and human behavior.

Who we work with

Built for moments that matter.

Founders & CEOs

When complexity grows faster than the organization.

Leadership Teams

When strategy requires stronger alignment and execution.

Growth Companies

When structures and operating models need to catch up with ambition.

Organizations in Transformation

When technology, AI or changing markets require a fundamentally different way of working.

What needs refining?

If your organization is growing, transforming or facing a critical transition, let’s explore what comes next.